Last updated: 15 January 2026
This privacy policy applies to the processing of personal data by techprovxum d.o.o., a company registered in Croatia with registration number 852147963, VAT number HR85369741256, located at Heinzelova ulica 60, 21279 Split, Croatia. We are the data controller responsible for your personal information.
We collect personal data that you provide directly to us through various interactions with our website and services. The data we collect includes information you submit through contact forms, email communications, service enquiries, and when requesting information about our corporate performance analytics systems. This may include your name, email address, phone number, company name, job title, and any messages or enquiries you send to us.
We use the personal data we collect to provide our services, respond to your enquiries, and maintain our business relationship with you. Specifically, how we use your information includes processing service requests, providing customer support, sending relevant business communications, improving our services, and ensuring compliance with legal obligations. We only process your data when we have a lawful basis to do so under GDPR, including your consent, contractual necessity, legitimate business interests, or legal compliance requirements.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.
We do not sell, trade, or otherwise transfer your personal data to third parties except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to maintain confidentiality. We may also disclose your information when required by law, to protect our rights, or in connection with a business transfer or merger.
Under GDPR, you have several rights regarding your personal data. Your rights include the right to access your personal data, correct inaccurate information, request deletion of your data, restrict processing, object to processing, and data portability. You also have the right to withdraw consent where processing is based on consent, and the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain contact information and communication records for up to seven years after the last interaction, unless a longer retention period is required by law or you request earlier deletion.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or transfers to countries with adequacy decisions.
If you have questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following information:
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
We process personal data based on various lawful grounds under GDPR, including consent for marketing communications and cookies, contractual necessity for service delivery, legitimate interests for business operations and communications, and legal obligations for compliance and record-keeping requirements.